Privacy Policy

1. Information We Collect

We collect information you provide directly when you contact us, submit a form, or communicate with us by phone or email. This may include your name, phone number, email address, home address, and a description of the work you are requesting.

When you visit our website, we may automatically collect certain technical information, including your IP address, browser type, pages visited, and the time and date of your visit. This information is collected through cookies and analytics tools.

We use a third-party contact form provided by Tally (tally.so). Information you submit through that form is subject to Tally's own privacy policy in addition to this one.

2. How We Use Your Information

We use the information we collect for these purposes:

• To respond to your inquiries and provide estimates for masonry work
• To schedule appointments and communicate about ongoing or upcoming projects
• To send follow-up information related to a service you requested
• To improve our website and understand how visitors use it
• To comply with applicable laws and regulations

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3. Cookies and Analytics

Our website may use cookies - small text files stored on your device - to improve your experience and help us understand site usage. We may use analytics services such as Vercel Analytics to collect anonymized data about visitor behavior.

Most browsers allow you to control cookie settings. Disabling cookies may affect some features of this website. Continued use of the site after being informed of cookie use constitutes consent.

4. Data Retention

We retain your information for as long as it is needed to fulfill the purpose for which it was collected - typically the duration of a project and a reasonable period afterward for follow-up and record-keeping. If you would like your information deleted, see Section 6 below.

5. Sharing Your Information

We do not sell or share your personal information with third parties except in these limited circumstances:

• With service providers (such as form platforms or analytics tools) who help us operate this website, subject to confidentiality agreements
• When required by law, court order, or government authority
• To protect the rights, property, or safety of Villa Park Masonry, its employees, or the public

6. Your Rights

You have the right to request access to the personal information we hold about you, ask us to correct inaccurate information, or request that we delete your information. California residents may have additional rights under the California Consumer Privacy Act (CCPA).

To exercise any of these rights, contact us at hi@villaparkmasonry.com. We will respond within a reasonable time.

7. Data Security

We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of this website after any changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Villa Park Masonry

17971 Athens Ave

Villa Park, CA 92861